Manager, Guest Experience

The Manager of Guest Experience at New York City FC plays a vital role in shaping the service standards for Etihad Park, the city’s first soccer-specific stadium opening in 2027. This position involves collaborating closely with the Director on training, event planning, and creating an inclusive environment for guests. Working in a fast-paced setting, you'll have the chance to build the Guest Experience program from the ground up while managing a passionate team of guest-facing staff.