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Guest Experience Manager | Full-Time | Chaifetz Arena (Saint Louis University)
Oak View Group
St. Louis, MO
On Site
Full Time
Operations
Manager
3 hours
About The Job
Chaifetz Arena is looking for a Guest Experience Manager to enhance the guest journey at events by ensuring safety and satisfaction. In this role, you'll supervise a part-time staff of 100-140, oversee training, and develop customer service standards. Collaboration with vendors and direct involvement in event operations are key, as you'll be the on-site manager who creates memorable experiences for attendees.